FlexTrip Booking Terms & Disclaimer

Role of FlexTrip

FlexTrip provides travel planning, coordination, and booking facilitation services. When requested by a client, FlexTrip may book activities, accommodations, transportation, nightlife, or related travel experiences on the client's behalf using independent third-party suppliers.

FlexTrip is not a tour operator, carrier, or activity provider.

Third-Party Services

All travel services are provided by independent third-party companies. FlexTrip does not operate, control, or supervise these services and is not responsible for the actions, omissions, safety, quality, scheduling, performance, or outcomes of any third-party provider.

Insurance

FlexTrip is not an insurance provider, broker, or agent. We do not sell, underwrite, or administer insurance policies of any kind. Any insurance providers referenced, recommended, or linked on our website or in our communications are independent third-party companies. Any policy purchased is a direct contract between the client and that provider. FlexTrip makes no representations or warranties regarding coverage, claims, eligibility, pricing, or service from these providers and is not liable for any disputes, denials, losses, or damages arising from your relationship with them.

Travel and medical insurance are strongly recommended for all trips and may be required by certain destinations, universities, or trip types. Should emergency medical services become necessary, the client understands that all expenses are their sole responsibility and not that of FlexTrip.

Pricing & Payments

Prices charged by FlexTrip may include planning, coordination, facilitation, administrative, and booking services in addition to the underlying cost of the third-party experience.

Payment authorizes FlexTrip to book services on the client's behalf. All prices are presented as all-in unless otherwise stated.

Cancellations, Changes & Refunds

All cancellations, changes, and refunds are subject solely to the policies of the third-party supplier. FlexTrip does not guarantee refunds and is not responsible for supplier denials, partial refunds, or non-refundable bookings.

Assumption of Risk

Travel and activities may involve inherent risks, including but not limited to injury, illness, delays, cancellations, weather conditions, or unforeseen events. By booking through FlexTrip, the client voluntarily assumes all such risks.

Limitation of Liability

To the fullest extent permitted by law, the client agrees that FlexTrip shall not be liable for any loss, damage, injury, delay, cancellation, expense, or inconvenience arising from or related to any third-party service, including acts of negligence, force majeure events, or circumstances beyond FlexTrip's control.

Communications & Email Consent

By providing your contact information in connection with a booking or inquiry, you agree that FlexTrip may contact you via email for transactional purposes (including confirmations, updates, and support) and, where permitted by applicable law, for marketing purposes such as newsletters, promotions, and travel offers.

You may opt out of marketing communications at any time by clicking the unsubscribe link included in such emails. Transactional communications related to your bookings will still be sent as necessary.

No Warranties

FlexTrip makes no warranties, express or implied, regarding the availability, quality, safety, or suitability of any third-party service.

Agreement to Terms

By completing payment, the client acknowledges that they have read, understood, and agreed to these Booking Terms & Disclaimer and authorizes FlexTrip to act as a booking facilitator on their behalf.

Flex+ Membership Terms

Membership Overview

Flex+ is a subscription-based service that provides members with access to exclusive benefits, including but not limited to travel planning support, concierge assistance, discounts, curated recommendations, and access to select events, services, or partners. Benefits may vary by membership tier and are subject to change at any time.

Billing & Subscription

Flex+ memberships may be offered on a monthly or fixed-term (e.g., semester or seasonal) basis. By purchasing a membership, you authorize FlexTrip to charge your selected payment method according to the plan chosen.

Monthly memberships will automatically renew on a recurring basis unless canceled prior to the next billing cycle.

Cancellations & Refunds

Monthly memberships may be canceled at any time prior to the next billing cycle. Cancellation will stop future charges but will not result in a refund for the current billing period.

All fixed-term memberships (including but not limited to semester, seasonal, or promotional plans) are non-refundable once purchased, regardless of usage, travel changes, or early termination.

Use of Services

Flex+ benefits are intended for the individual member or their designated group and may not be resold, transferred, or shared beyond reasonable personal use. FlexTrip reserves the right to limit or revoke access if abuse, misuse, or excessive demand is detected.

FlexTrip does not guarantee availability, pricing, or access to any specific deal, activity, or experience offered through membership.

Third-Party Services

Many Flex+ benefits involve third-party providers. FlexTrip does not control or guarantee the performance, availability, or outcomes of any third-party services, and all such services remain subject to the provider's terms and policies.

Insurance Access

Flex+ plans may include "Access to Medical Health & Travel Insurance" as a referenced benefit. This means members are provided with information about and links to independent third-party insurance providers. FlexTrip does not provide, sell, or guarantee insurance coverage of any kind. All policies are purchased directly from the third-party provider, subject to that provider's terms, eligibility, and pricing. FlexTrip is not liable for coverage disputes, claims, or denials.

Modifications to Membership

FlexTrip reserves the right to modify, replace, or discontinue any aspect of the Flex+ membership, including pricing, benefits, or structure, at any time. Continued use of the membership constitutes acceptance of any such changes.

Termination

FlexTrip reserves the right to suspend or terminate membership access at its discretion in cases of misuse, violation of these terms, or behavior deemed harmful to the business, partners, or other clients.

No Guarantees

FlexTrip does not guarantee savings, availability of deals, or specific outcomes from use of the membership. Membership is provided as a value-add service and results may vary based on usage, destination, timing, and external factors.